Welcome to visit our products. LAVO EV Charge (including services provided by products such as apps, hereinafter referred to as "products and services") are provided by CSG SMART SCIENCE&TECHNOLOGY CO.,LTD. Developed and operated by (hereinafter referred to as "we"). Ensuring user data security and privacy protection is our top priority, This privacy policy outlines the data collected and processed when you access and use our products and services.

Please read and confirm that you fully understand all the rules and key points of this privacy policy carefully before continuing to use our product. Once you choose to use it, it is deemed that you agree to all the contents of this privacy policy and consent to us collecting and using your relevant information according to it. If you have any questions about this policy while reading, please contact our customer service for consultation yongrongzhi@csg.com.cn Or contact us through the feedback methods provided in the product. If you do not agree with the relevant agreement or any of its terms, you should stop using our products and services.

This privacy policy helps you understand the following:

Personal information refers to information recorded electronically or in other ways that can be used alone or in conjunction with other information, Combining various information that identifies the identity of a specific natural person or reflects the activities of a specific natural person. We comply with the Cybersecurity Law of the People's Republic of China and the Personal Information Security Specification for Information Security Technology (GB/T) 35273-2017） And in accordance with the requirements of other relevant laws and regulations, and strictly following the principles of legitimacy, legality, and necessity, To collect and use your personal information, including but not limited to email addresses, during your use of our services and/or products.

To receive our comprehensive product services, you should first register a user account, through which we will record relevant data. All the information you provide comes from the data you provided during registration. The account name, password, and your personal contact information that you pl

As a general rule, we only retain your personal information for the time necessary to achieve the purpose of information collection. We will retain your personal information for the time strictly necessary to manage our relationship with you (For example, when you open an account to obtain services from our products). For the purpose of complying with legal obligations or proving that a right or contract meets applicable statute of limitations requirements, We may need to retain your archived personal information after the aforementioned period expires and may not be able to delete it as per your request. When your personal information is no longer necessary for the purposes or records corresponding to our legal obligations or statutory limitations, we ensure that it is completely deleted or anonymized. If you confirm that you will no longer use our products and services and voluntarily cancel your account as required, all information will be completely deleted.

We use industry standard security measures to protect the personal information you provide and encrypt critical data within it, Prevent unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked.

When managing our daily business activities, in order to pursue legitimate interests and better serve customers, We will use your personal information in a compliant and appropriate manner. Due to comprehensive considerations of business and various aspects, We only use this data ourselves and do not share it with any third party.

We may share your personal information with external parties in accordance with laws and regulations or mandatory requirements of government authorities. Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information requested from us should be kept as transparent as possible within the limits permitted by law.

In the following situations, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent: